Frequently Asked Questions

Last Updated: May 9, 2026

How can I contact Quiet Luxe?

You can reach us by email at info@quiet-luxe-edit.com. Our customer support team is happy to assist you with any questions or concerns regarding your order, products, or general inquiries.

Do you ship worldwide?

No, we currently offer shipping within the United States only. To maintain our high standards of service, we focus exclusively on the U.S. market.

Where are the products shipped from?

We ship from our international fulfillment centers. This allow us to curate the finest pieces and provide you with the most competitive pricing without compromising on quality.

Can I modify or cancel my order?

To ensure fast processing, any changes or cancellations must be requested within 12 hours of placing your order. After this period, modifications may not be possible. Once your order is delivered, you may request a return in accordance with our Refund & Return Policy.

Which payment methods do you accept?

We accept the following secure payment methods:

• VISA, Mastercard, American Express
• Apple Pay & Google Pay
• PayPal

All payments are processed securely using encrypted payment systems.

When will my order be processed?

Orders are processed Monday through Friday within 1–3 business days, excluding public holidays. Shipping typically occurs the business day after order processing is complete.

How long does delivery take?

Estimated delivery time within the United States is 7-10 business days. While most orders arrive within this timeframe, delays may occur due to high demand or unforeseen courier circumstances.

What if I do not receive my order?

If your order has not arrived within 35 days from the shipment date, you may be eligible for a full refund. Please contact us at info@quiet-luxe-edit.com so we can investigate and resolve the issue.

How can I return an item?

To initiate a return, please email us at info@quiet-luxe-edit.com. Return requests must be approved before sending any items back. Please refer to our Refund & Return Policy for full details.

What if the item I received is defective or damaged?

If you receive a defective, damaged, or incorrect item, please contact us immediately with your order number and clear photos of the issue. We will prioritize your request and offer a replacement or refund.

When will I receive my refund?

Refunds are issued to the original payment method. Credit and debit card refunds are typically processed within 7 business days after the returned item is received or a cancellation is approved.

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